Terms of Service

By submitting your order, you authorize the Credit Card transaction for products included in the cart.   You also certify that you have read and agree to the provisions set forth in your order and to the terms and conditions posted at www.ipcoop.com which terms and conditions are incorporated into this order by reference.  The terms and conditions applicable to this order are those set forth on the referenced website at the time of the execution of this order.  The terms and conditions are subject to change and therefore should be reviewed before executing this purchase order. Applicable sales tax will be added to your order in CA, CO, FL, GA, IL, MI, MN, NY, SC, TN, TX, & WA.   In all other states where sales tax is not collected, purchaser is liable for paying sales/use tax as required by local law. In all provinces of Canada, the purchaser is required to self-assess the GST/HST where they are not engaged in commercial activities.  IPC uses web-based software to provide real-time address validation to determine the exact county, city and special taxing jurisdiction of each transaction.  By submitting your order you also agree to all POS, Digital Signage, and Surveillance warranty and software license terms posted on www.ipcoop.com and by reference below:

Returns

Items may be returned for a refund within 30 days of original purchase. After 30 days, approved returns will be refunded to you by check.  To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.  Shipping costs are non-refundable.  To complete your return, you must send a request to orders@ipcoop.com.  Include your order number, store number, items you wish to return and the reason for the return.  You will be provided with a shipping label to complete your return.  You will be responsible for paying shipping costs for returning your item. If you receive a refund, the cost of return shipping will be deducted from your refund. Please contact IPC prior to sending your items back to the manufacturer.

IPC reserves the right to charge up to a 20% restocking fee for returns. 

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.  Please allow 7-10 business days following product receipt at the warehouse for your refund to be processed.  If an order cancellation is requested prior to shipment, please allow up to 5 business days for your refund.